Samsung Investigating Galaxy Note 8, S8 Plus Battery Drain Issues

Post a disastrous 2016 and early 2017 thanks to the Galaxy Note 7 bombardment issues, information technology seems Samsung had turned the tide and made sure none of that is repeated. Only late in 2017 reports of a strange new battery result started emerging and this time Samsung has been much faster to react than before.

Even though the Milky way S8, S8 Plus and Annotation 8 have earned corking reviews and no serious bombardment problems were seen, some users are reporting that completely discharged Note 8 devices are getting bricked, which means they merely don't ability on. Users said some Note 8 could no longer exist charged and that they were not able to switch the device on even after attempting to charge it.

Samsung had been silent nearly this whole situation until the number of reports increases and Milky way S8 Plus also started facing similar issues. Now in an official argument (loosely translated from German) received by PC Earth, Samsung says it's taking all the battery drainage and charging direction reports seriously. Information technology mentions that the number of customer inquiries into Galaxy Note eight bug is quite small, thus, the Korean behemothic is currently not in the position to furnish an in-depth explanation. Here's the entire statement:

"Unfortunately, we can only annotate on the thing further, if we accept more detailed information nigh the affected devices.If you have whatever questions virtually your device, please contact Samsung Client Service."

Beebom's Take:

Samsung confront a massive task of getting back on rails with the Galaxy Note 8 after the Note 7 fiasco in 2016. And now it sounds similar nosotros're all back to foursquare one once again. The renewed battery-related bug beg the question whether there'due south something defective in Galaxy Annotation viii's internal hardware design, just like it was with the Notation seven.

The exploding Galaxy Note seven wreaked havoc and caused panic across the world, because Samsung tried to cram a larger battery pack into a smaller tight space. This issue was stock-still with the Galaxy Notation 8 past opting for a smaller battery pack but that's non done the flim-flam.No one wants to turn their $1000 phone into a glass-and-metallic brick, and while this issue is not every bit dangerous equally an exploding Annotation 7, users have no choice but to hope they don't suffer the same fate as Note 7 users.

For now, ensure that the battery on your Note 8 does non run out completely. And if the phone has died and won't come on, it'south better to contact Samsung every bit they are likely to send y'all a replacement or help you become a new unit. After the Notation vii fiasco, it'southward best to be safety instead of trying things that might make the situation worse.

Take you faced whatsoever similar issues with your Milky way Note viii? Practice let u.s. know your experience with the device in the comments downward below.